Last Updated: January 2026 | This Privacy Policy applies to all services offered by 999 HD. Please read it carefully.
Learn how 999 HD collects, uses, and protects your personal data — clearly and transparently. Your privacy is our top priority.
Below is a summary of the key aspects of 999 HD's privacy policy.
Only the necessary data is collected — name, mobile number, payment details, and browsing information. We never ask for anything beyond what is required.
All your data is kept secure using SSL encryption and advanced security technologies. Strict measures are in place to prevent unauthorized access.
999 HD never sells your personal data. Information is not shared with any third party except where legally required.
You may request to view, correct, or delete your data at any time. You have full rights over your personal information.
999 HD uses cookies on its website solely to improve your experience. You have full control over your cookie settings.
For any privacy-related questions or concerns, contact us directly at support@999hd.net or through our Help Centre.
When you register and use 999 HD's services, we collect certain personal information. The sole purpose of this collection is to provide you with the highest quality, secure service. We never collect more data than what is necessary.
When creating an account, we collect your full name, date of birth, mobile number, and optionally your email address. This information is used to verify your identity and secure your account. As part of 999 HD's KYC (Know Your Customer) process, a copy of your National ID or passport may also be required.
We collect your payment method details — such as your bKash or Nagad number — for deposits and withdrawals. However, your full PIN or password is never collected or stored. Transaction history and amounts are kept on record in your account.
When you use the 999 HD website or app, certain technical information is collected automatically. This includes:
| Data Type | Example | Required? |
|---|---|---|
| Introductory | Name, Date of Birth, Mobile | Yes |
| Financial | BKash/Nagad Number | Yes (for transactions) |
| Identity Verification | NID or Passport | When Required |
| Technical | IP, Browser, Device | Automatic |
| Betting Activity | Betting history & preferences | Automatic |
999 HD collects your information through a variety of methods. Each method is fully transparent and based on your consent.
You provide information directly when filling out the registration form, logging in, making payments, completing KYC verification, or contacting our support team. All data collection is entirely voluntary on your part.
While using the 999 HD website or app, certain information is collected automatically via cookies, web beacons, and log files. This data is used to improve platform performance and prevent fraud.
999 HD will never call or text you to ask for your password, PIN, or OTP. If anyone contacts you requesting this information, treat it as a scam and report it to us immediately.
999 HD uses the information you provide solely for specific, legitimate purposes. The full details are outlined below:
Your data is used to create, verify, and manage your account. It is also needed to ensure login security, process password resets, and send account-related notifications.
Your financial information is used to process deposits and withdrawals and to maintain your transaction history. This is handled through a fully secure, encrypted system.
Data is analyzed to detect suspicious activity, safeguard the 999 HD platform, and protect the interests of all users. Monitoring also helps prevent money laundering and match fixing.
By analyzing how you use the platform, 999 HD continuously improves your experience. Insights such as which betting markets are most popular and where users spend the most time help us build a better service.
999 HD is legally obligated to retain and disclose certain data as required by applicable laws and regulatory authorities. Compliance with court or government directives is mandatory.
999 HD uses internationally recognized security standards to protect your data. Keeping your information safe is where we invest the most — and where we never cut corners.
All your data is protected with SSL/TLS encryption. Every data transfer through the website and app is encrypted, so no one can intercept or read it in transit.
Only authorized 999 HD staff may access your data, and only when required for a specific task. Every access is logged and regularly audited.
Data is retained for as long as your account remains active and for a specified period after closure in accordance with legal requirements. Transaction records are typically kept for 5 years and KYC data for up to 7 years.
999 HD's servers undergo regular security testing. In the event of any data breach or security incident, we will promptly notify affected users and take all necessary action.
999 HD never sells your personal data. However, in limited circumstances, certain information may be shared with specific third parties.
999 HD works with trusted partners for payment processing, identity verification, and technology services. These partners only receive the data necessary for their specific role and are required to comply with 999 HD's privacy standards.
999 HD is legally required to disclose data in response to court orders, government directives, or valid requests from law enforcement. Where permitted by law, we will make every effort to notify you when this occurs.
999 HD uses cookie technology on its website to make your browsing experience smoother and more seamless. Cookies are small data files stored in your browser.
These cookies are essential for maintaining login sessions, ensuring security, and running the platform's core functions. Without them, 999 HD will not work properly.
These cookies are used to analyze user behavior and monitor website performance. All data collected is fully anonymized and cannot be used to identify any individual.
You can disable cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain 999 HD services.
Under 999 HD's privacy policy, you have certain fundamental rights over your personal data. We fully respect and uphold these rights.
To exercise any of these rights, please contact our help center. We typically respond within 30 business days.
999 HD does not collect any personal information from individuals under the age of 18. Our platform is strictly for adults, and we are fully committed to protecting the privacy of minors.
If a minor is found to have created an account by mistake, that account will be closed promptly and all associated data will be deleted. Parents or guardians may contact us directly regarding this matter.
Betting is strictly prohibited for anyone under 18. If you know of a minor using 999 HD, please let us know.
999 HD may update this Privacy Policy at any time. Any changes will be reflected on this page with a revised date. For significant updates, we will make every effort to notify you via your registered mobile number or email.
Continued use of 999 HD after any changes have been made will be taken as your acceptance of the updated privacy policy. We recommend checking this page regularly.
For any questions, requests, or complaints regarding our privacy policy, please get in touch. The 999 HD support team is always here to help.
Your privacy is our priority. Feel free to reach out with any concerns — we are committed to providing you with the best possible support.
Learn about the rights you have over your personal data at 999 HD.
You can request access to the information 999 HD holds about you at any time. We are obligated to provide it promptly.
You may request corrections to any inaccurate or incomplete information in your account. Simply contact our support team and the appropriate steps will be taken.
Under certain conditions, you may request the permanent deletion of your personal data. We will action this unless a legal obligation prevents us from doing so.
In certain circumstances, you may request that the processing of your data be restricted — for example, while an investigation is ongoing or if there is a dispute about the accuracy of your data.
You may object to your data being used for marketing communications or profiling at any time. The activity will be stopped as soon as your objection is received.
You may request your personal data in a structured, machine-readable format, making it easy to transfer your information to another service.
Learn about the measures 999 HD has in place to protect your data and funds.
The entire 999 HD platform is secured with 256-bit SSL encryption. Every login, transaction, and piece of personal data is protected by the highest standard of security technology.
256-Bit EncryptionOTP verification is required for all logins and large transactions on 999 HD. This two-factor security layer keeps your account protected from unauthorized access.
OTP Protected999 HD only collects information that is strictly necessary to provide our services. This minimal data collection policy ensures your privacy is respected at every step.
Minimal Data Collection999 HD's systems undergo regular security audits by specialist teams. Any vulnerabilities identified are addressed immediately.
Regular AuditsYour data is stored in high-grade secure data centers, with regular backups and disaster recovery plans in place to ensure its safety.
Secure Data CentresFor any questions or concerns about data privacy, the 999 HD support team is available around the clock. Support in Bangla is guaranteed.
Bangla SupportDone reading our Privacy Policy? Your data is completely safe with 999 HD. Create an account now and start your journey on Bangladesh's most trusted betting platform.